We accept the following credit cards: MasterCard, Visa, American Express and Discover. We only take payment once your order has been shipped. We also accept payment by PayPal.
What payment methods do you accept?
Where is my refund?
We offer refunds for items returned within 28 days. However, eligibility will be verified before processing the refund. Refunds are applicable only for damaged or broken items during delivery. Please notify us within 24 hours of delivery if the item is damaged.
If the customer returns the product within 3 days, we will issue a refund within 14 days
Ordering and delivery
Can I place an order without creating an account?
Where is my order confirmation?
Why has my order been canceled?
How do I cancel my order?
There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via firstname.lastname@example.org, we may be able to cancel your order before it’s processed or despatch.